HCGRX is committed to protecting the safety and well being of our customers, new and old alike, during this challenging time.
Please review the measures we have put in place below to ensure that our most valuable asset – our customers – receive only the highest quality and safest products available.
Order with confidence and review the important information below regarding delivery time frames for all of our products.
Yes We’re Still Taking Orders & Shipping!
HCG Only Kit Delivery Timeframe:
- Order and Checkout Normally – your order will be queued for priority processing, payment and delivery.
- This guarantees inventory will be set aside for your order (if not immediately available) to ship as soon as possible which has been averaging two and ten days.
- Applies to All 28, 56 & 84 Day Non-Combo HCG Kits + 1, 2, 4, 6 & 10 Month Supplies of HCG.
- Please note circumstances that may arise beyond our control may cause shipments to be delayed longer than listed above but rest assured your order will ship as fast as humanly possible.
All Other Products Delivery Timeframe:
- All Lipotropic, B12, Super MIC & Sexual Wellness Products: Order and Checkout Normally – these products will ship within 24-48 hours and are in-stock for immediate delivery.
- All HCG + Lipo Combos: Order and Checkout Normally – these products may ship from HCGRX in 2 parts with the B12 / Lipo portion of your order arriving first and the HCG portion of your order (if not immediately available) arriving shortly thereafter.
- USPS Priority Mail will be used to ship both components of all split ship orders at our expense even if you select our free shipping option at checkout. You will receive 2 tracking numbers for split orders.* Please See our priority processing, shipping and inventory reservation policies as previously mentioned.
Buy With Complete Trust
We strongly support the efforts of local health officials and government leaders working to contain the spread of the virus, and have implemented these precautions throughout our operation:
- We have increased the frequency of cleaning and sanitizing procedures at all offices and shipping facilities.
- We have prepared our teams to respond quickly to developments that could impact our operations, leveraging the considerable insights we have received from the World Health Organization, the Centers for Disease Control and Prevention, our insurance companies, and local governments.
- We are closely monitoring the ongoing public response to this situation in each of our communities, assessing how any local guidelines may affect our employees and customers, in order to minimize any disruptions to customer work.
- We have updated contingency plans and added redundancy to key production activities across our network to make sure we can meet all commitments to our customers.
At this time, all HCGRX facilities are able to maintain current operations, with delivery schedules outlined above – including the immediate availability and shipping of our immune boosting B12 products.
However, given the rapidly evolving public response to this situation, some impacts to our service may become unavoidable, as new advice and procedures are implemented by area. We will provide frequent updates on the status of our operations via email and our website, alerting you to any potential delays or required changes to timeframes or commitments for specific products or service areas.
Amid the disruption and uncertainty of this difficult time, we truly value your business, and we appreciate the trust in us that every order represents. We are committed to continue providing the reliable support that you and your customers expect, through this time and always, and to help keep your businesses moving forward.